About Us

We Are

Streamline your technology 
experience with Moss.

Moss is a customer-centric, local, family owned business dedicated to creating the highest value outcomes for education, enterprise, and healthcare. The Moss Experience, supported by five decades of expertise and nearly 150 Moss team members, is propelled by our endless pursuit of engineering the best comprehensive unified technology systems for you. We are proud to be the Grand Rapids Chamber’s Inaugural Grand Rapids’ Family Owned Business of the Year 2022, a Best and Brightest Company several years running, and a five-time Inc. 5000 Company.

Guiding our neighbors from design to deployment.

Moss specializes in single-source solutions to make your life easier. We unify audio visual, cabling, communications, datacenter, managed services, networks, and physical security systems to help protect, connect, and improve lives in our communities.

Expert solutions tailored for you.

With comprehensive technology plans, we ensure seamless collaboration across departments, districts, and campuses. 

Moss is proud to be the inaugural award recipient for the Grand Rapids Chamber of Commerce Family Business of the Year and we are honored to continue our nearly 50-year legacy of guiding unified technology for our neighbors.

  • Mark Kimball

    President and Chief Executive Officer

    Mark is a distinguished Chief Executive Officer with deep roots in West Michigan and an accomplished history in the telecommunications industry. With decades of experience leading in finance and technology, he is a visionary executive and growth catalyst. Mark excels in business development, driving the vision and culture of Moss while fostering strong relationships with clients and community institutions. He serves with The Right Place Technology Council, the Family Business Alliance, and on leadership councils with industry-leading global manufacturing partners, leveraging his expertise to support community initiatives and influence positive change.

  • Mitch Kimball

    Chief Strategy Officer

    Mitch is a seasoned technology infrastructure expert, dedicated to developing integrated technology systems that drive growth and innovation. His innovative approach and understanding of industry trends empower the sales and operations teams, ensuring their success. Mitch manages excellent vendor relationships and successfully ushers in major venue partners through exceptional customer engagement. His ability to pair big-picture strategy with disciplined execution positions him as a respected advisor and community-minded leader in the technology field.

  • Morgan Kimball West

    Director of Marketing

    Morgan is a creative marketing professional with extensive experience in healthcare and technology spaces. As the Director of Marketing at Moss, she develops the company’s marketing strategy, manages branding and identity, directs corporate communications, and leads corporate events. Morgan supervises client presentations and collaborates with the sales force to attract new business while managing vendor relations. Her design work has earned several industry awards for print, digital, and package design, along with an international design patent, reflecting her innovative approach and expertise.

  • John Banach

    Chief Operations Officer

    As Chief Operations Officer at Moss, John is responsible for developing systems and processes that enable the organization to deliver exceptional service to our customers. A highly skilled technology expert, he collaborates with customers across verticals to effectively address their technology and business challenges. Known for his technical proficiency, exceptional organizational skills, and reliability, he ensures that projects are executed efficiently and effectively. John holds multiple certifications from our industry leading manufacturing partners, further establishing his credibility and commitment to excellence in the field.

  • Ron Spencer

    Chief Sales Officer

    Ron leads the sales function at Moss as Chief Sales Officer, providing direction and resource stewardship to ensure the team’s success. As the organization’s senior-most sales leader, he is responsible for driving overall sales performance and aligning objectives with the company’s business strategy. With deep expertise in IT, Ron is technically proficient and highly skilled, empowering his growing team of sales engineers to focus on servicing customers effectively. His leadership fosters a culture of excellence and accountability within the sales organization.

  • Rob Westdorp

    Chief Financial Officer

    As Chief Financial Officer, Rob is responsible for all financial functions including accounting, treasury, corporate finance, and human resources. He has demonstrated leadership in the field, having served as GVSU Accounting Alumni Chapter President and Treasurer on the Board of Directors for West Michigan Environmental Action Council. With several years of experience providing tax, accounting, and financial services to Moss through his role as Principal at Baker Holtz, Rob has established himself as a trusted advisor for closely-held businesses. Rob partners across the organization to support planning, financial performance, and operational decision making at Moss.

We have a team of more than 100 certified operations professionals with decades of experience and up-to-date training in the engineering and installation of solutions for audio visual, structured cabling, datacenter, managed services, networks, paging and mass notification, physical security, and unified communications.

Our growing, seasoned team unifies systems across departments and campuses so you can enhance collaboration, improve efficiency, and future-proof your facility.

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