Talk to Us

MOSS is located in a cool, renovated old building at 561 Century SW in downtown Grand Rapids, which was once a Uneeda Biscuit factory. Our historic Arts and Crafts environment is also a living laboratory for our technology solutions. If you want a tour, just email us at, and we’ll set something up.

Phone: 616-451-9933
Twitter: @MOSSTelecom
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Ask Us About Jobs

MOSS is always growing, and we’re always looking for good people who can meet the high standards we ask of all our team members. If you appreciate the value of doing things right the first time, and are always looking for better ways to meet our customers’ need, you might be a great fit here.
Click here to view our current opportunities.

Our Team

A Shaggy Dog Story

Our founder and CEO, Jerry Schaefer, founded Moss Audio Corporation in 1977 to design and manufacture high-end speaker systems for audio purists. The company name was his tribute to his constant companion, a spunky little mutt Jerry claimed could open doors and answer phones. Things moved quickly. From a few young, mustachioed technicians, MOSS soon expanded into system implementation for AT&T, DEC, IBM and Michigan Bell. Our unique understanding of multiple systems (and exceptional customer service) helped us launch our own telecom service company … and we never looked back.

As technology has evolved, so have we. Today, MOSS is West Michigan’s only single-source provider of network, telephone, audio, video, and cabling solutions. We have been on the INC. Magazine Fastest-Growing Companies list three times, and have earned the loyalty of many of the area’s most-successful organizations. What began as a hobby became a passion, and while Moss Dog is no longer around to supervise, our goal remains the same: Make Technology Work (harder, smarter, safer, faster) for our customers.